Clipper | Alameda-Contra Costa Transit District Our terminal in Victoria is currently open 10:00am 5:00pm. Your Auto-Reload is now cancelled, but your online account will not reflect this until the next time you tag your card. Clipper is a regional transit card that can be used on all transit in the Bay Area. Select your Clipper card and then choose an amount to add to your Clipper card, then select 'Add.' Clipper on VTA EZFare VTA's EZfare app has been replaced by the Bay Area's regional transit fare payment app, Clipper. RTC Card and Accessibility. We will automatically send a declined payment notice to the email address in your Clipper account. There is a one-time $3 fee to purchase a plastic Clipper card from a BART station vending machine. If you have a monthly pass, it will obviously expire at the end of the month. It currently shows I have the amount in the pending passes area but shows I have it in cash value. While paper tickets willno longer be available for purchase at stations except SFO, riders are stillable to use the paper tickets they already have to enter andexit through fare gates. Roadshow: Is defacing license plates to fool toll camera readers on the rise in Bay Area? Three beeps and a red light means your card wasnt accepted. There is a 50 cent surcharge per trip for Blue tickets. Learn more about using Clipper on your phone. Youth 5-18 years old get 50% off with a youth Clipper card. You will need to tag your card to a card reader or ticket machine to activate it. If you ride BART but lack enough stored fareto exit the station, the fare gate will read UNDERPAID: GO TO ADDFARE. Addfare machines are located inside the paid area. In person at the AC Transit Customer Service Center. There are no discounts available at the BART vending machines. For single rides, adult Clipper cardsget a 6.25% discount on cash value rides by buying $48 worth of value for $45 or $64 worth of value for $60. Only registered Clipper cards are eligible for refunds. The most you can load online at any one time is $255. I was charged the wrong fare. Yes, both vessels offer a gift shop with a wide array of fun and unique Pacific Northwest apparel including t-shirts, sweatshirts, hats and beanies as well as stickers and postcards. I recently registered my card but for some reason my card is 'still pending' and tomorrow is going to be the 5th day. Heres how long youll need to wait to pick it up: If you need to use your value right away, reload your card in person at a retailer, staffed location or self-serve machine, and youll be able to use it immediately. Select machines accept credit and debit cards. The Victoria Clipper V can accommodate both standard and motorized wheelchairs on the main deck of the vessel. For a quicker response, we strongly recommend reaching out via our contact us form. Yes. Find out about Clipper cards, visitor and monthly passes, rates and discounts. Can I get a card at an airport? Please reach out via our Contact Us page with questions and we will assist as quickly as possible in responding to your inquiry. After 6 months, youll need to call Clipper Customer Service at 877.878.8883 (TDD/TTY 711 or 800.735.2929) for assistance. And, to get it back, its an hour on hold, and three to five business days.. The exception is BART HVD, which will be available the following day. If you are traveling on a transit service that charges based on distance or zones (BART, Caltrain, Golden Gate Transit, Marin Transit, San Francisco Bay Ferry, SMART and Sonoma County Transit) you will need to tag your card again at the end of your trip. We strongly recommend that you check-in online prior to arriving at our terminals for travel. You can also carry on one small piece of luggage and one personal item. Update your spam filter by adding custserv@clippercard.comto your list of approved email addresses. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. will be charged $40.00 USD / $45.00 CAD (Credit Card ONLY, Cash NOT accepted) per leg of travel. If you are picking up your value on a bus or a Muni light-rail vehicle, allow up to 5 days. You can avoid blocked cards by adding a Backup Payment method (credit/debit card) for Auto-Reload purchases. When it is, you will have to pick it up by tagging your card to a card reader, which will load the value onto your card. If you are going to ride the Cable Car,ferry, or buses, put Clipper on your phone.
Does the balance on Clipper Card ever expire? - Quora Sign up for year-round getaways, special offers, and more. Discounts; Where to Use; Follow. After that, Clipper will not charge you untilafteryou tag your card and load your pass on it. BART trips outside Embarcadero station to Balboa Park station in San Franciscoare charged full fare. Otherwise, you will be logged out automatically. Your value will be available immediately if you add value to a card in Apple Wallet or Google Wallet, whether you are adding the value through the Clipper app or in your wallet. With the start of the school year, "we had an avalanche of youth apply for the cards," said Clarence Johnson, spokesman for AC Transit. Center your Apple Watch display over the "Tag Here" graphic on the screenyou might have to hold still or rotate your wrist to align the device properly. You are required to pass through U.S. Immigration/Passport Control before boarding any departure from Victoria. It currently shows I have the amount in the pending passes area but shows I have it in cash value. Clipper's terms state that after three years your card is inactive, but there's something weird about "Undelivered Order - Transaction ordering products or cash value that is not added to a Card. If you are a U.S. or Canadian citizen, you will need one of the following travel documents: When traveling by land or sea, U.S. or Canadian children under age 16 and infants are required to provide proof of citizenship. Pay With Felonies may also prevent you from entering Canada. All the orders placed on a given day are distributed that night through the Clipper system to built-in devices like fare gates, Clipper readers on train platforms and at ferry terminals, as well as to servers at bus yards. I add that if you use cash value on a Clipper card, you are limited to a maximum of $300 cash value on the Clipper card. Embarcadero BART/Muni Station Concourse Monday-Friday, 8 a.m.-5 p.m. Saturdays: Temporarily Closed. You are required to process through U.S. Customs & Border Protection Immigration processing before boarding any departure from Victoria. Departure times, terminal locations, check-in and boarding, luggage, ID requirements and more. A: Your anger is warranted. The Metropolitan Transportation Commission, as a public agency responsible for Clipper, is committed to operating its programs and services in accordance with federal, state and local civil rights laws and regulations. No, every rider needs their own card or device (phone or watch) to pay for fares. Account Management. We strongly encourage customers to take advantage of the time to unplug from technology! Luggage can be stored year-round (10am 5pm) at the Victoria Clipper (for $15.00 CAD per bag Credit Card ONLY Cast NOT accepted) while you explore in and around the city.
Was I supposed to activate it somewhere? You can shorten the process by tagging a fare gate; card reader at a train station or ferry terminal; ticket machine at Golden Gate Ferry, Muni, SMART or VTA; or Clipper Add Value machine. What if Im having trouble using my Clipper card at a bike share station? Your session is about to expire due to inactivity. When traveling between Canada and the United States, it will be necessary to pass through Customs and Border Protection at the border. But if you tag off, Clipper will return the difference of $6 to your card. We encouragevisitors to planahead and add Clipper to theirphone in advance of arriving to the stationinstead of having to wait in lines to buy a paper ticket or Clipper card at the station. SAVE on your Victoria Clipper ferry ride when booking a Seattle to Victoria overnight hotel package! I set up Auto-Reload, but its not showing up in my online account. And you can do it anytime. You have up to 6 months to spend down your balance, so you can load the funds. What happens if my transit benefit order will exceed the $300 cash balance limit? You can also set up Clipper on your phone through Apple Wallet. You can add a backup credit card for Auto-Reload purchases, so if your primary funding source is declined, your order will be charged to your backup card. To add a card to your Android phone, open Google Pay and click the + sign. When loading cash value (between $20 and $255) and/or passes, you will be asked if you want to set up Auto-Reload. See the Google Pay How-To page for more details. YES! Discounts; Where to Use; Locations . If you enter a station and change your mind, seea station agent before exiting to avoid the excursion fare. In addition to receiving great hotel rates, you also benefit from a special discounted ferry fare if you add a hotel to your booking. -Sign up for Clipper-Access Clipper Account-Clipper Customer Service. Please contact our expert reservations agents to inquire about discounts for group bookings of 10+ guests.
Caltrain - Clipper Tip: It takes 3-5 days (really) for | Facebook Clipper is an all-in-one transit card that keeps track of any passes, and value that you load onto it, while applying all applicable fares, discounts and transfer rules. Clipper defines a child as 11 years and younger, but hotels and tours may have different child ages. In addition, we offer a full range of beverages options, including locally-distilled spirits. Once your Go Pass Provider enters your Clipper card serial number into Clipper's online portal, you must tap your card to a card reader to load the Go Pass within 180 days (Note: This counts as your tap on). Please allow ample time in your schedule to check in required luggage. On a successful tag, lights and a "Travel OK" screen will appear on the machine. Please plan accordingly and allow sufficient time. You may also reach our call center between 7am 7pm Mon-Fri at 800-888-2535. Seniors age 65 and over get62.5% off with a Senior Clipper card. Can I get a Clipper card before I arrive? This site is protected by Google's invisible reCAPTCHA. The RTC Clipper card is a photo identification card. Clipper cards are accepted on BART, Caltrain, Muni, Santa Clara Valley Transportation Authority, AC Transit and Golden Gate Transit & Ferry.
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